What is Pre-Order?
Preorder means that the product is currently sold out not and will be restocked. You are required to place an order as per normal if you’d like to secure your order with us & we’ll deliver it to you once it has arrived.
What is the benefit of Pre-Order?
The benefit of purchasing pre-order items is that you will secure your size without risking the item becoming sold out shortly after we have restocked them online. With a pre-order system, customers are enabled to order items that they like from the previous batches. That way, you would have more varieties of clothes to choose from.
Kindly note that delivery dates are not guaranteed and delays may occur, mainly due to fabric sourcing & shipment held by customs.
Where can I find the estimated date of delivery?
We would usually ship our products estimated around 2-3 weeks from date of purchase on all our pre-order items. We sincerely apologize for any inconvenience caused but we'll do our very best to ensure that your parcel arrives on time.
Can I cancel or modify my order?
Pre-orders cannot be cancelled/refunded once orders are being placed. However, if you wish to change your item to another garment which is in stock/arriving sooner, you may do so.
How long will it take to ship out my pre-order once an item has arrived?
We begin checking our list of orders and wrapping each of them as we receive the items on the same day. After that, we will be sending you a tracking number once items are being shipped out.
**Important Disclosure: Re-cuts may differ in colour to the original cut as displayed on the website. This is due to fabric sourcing where an entirely new batch of fabric has been used. Even though the colour of the fabric sourced is as close as possible to the original colour shown, we will not be held liable for any minor variations.